Shipping policy

SHIPPING & DELIVERY POLICY

Thank you for shopping at AL SAQR - Abayas. We are dedicated to delivering your orders as quickly and efficiently as possible through our premium shipping partners. Please review our shipping policy below:

1. Domestic Shipping (Within Egypt)

  • Processing Time: All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.

  • Delivery Time: Once processed, domestic delivery takes 1–4 business days (24-48 hours for Cairo and Giza, and up to 4 days for other governorates).

  • Shipping Costs: Shipping fees vary depending on the governorate and will be calculated and displayed at checkout.

  • For domestic orders within Egypt, Cash on Delivery (COD) is available, allowing you to pay the courier upon receiving and inspecting your abaya.

2. International Shipping (West Africa & Global)

  • We proudly offer international shipping to our customers worldwide, with a special focus on West African markets including Nigeria and Senegal.

  • Delivery Time: International shipments via express transit typically take 3–10 business days, depending on the destination country's customs clearance processes.

  • Customs, Duties, and Taxes: AL SAQR - Abayas is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • Please note that Cash on Delivery (COD) is not available for international orders. All international shipments must be prepaid at checkout.

3. Order Tracking

  • Once your order is shipped, you will receive a confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

4. Shipment Delays & Damages

  • While we make every effort to ensure timely delivery, we are not liable for delays caused by shipping carriers or customs processing.

  • If you receive your order damaged, please contact the shipment carrier or our support team immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim.

5. Contact Information

If you have any questions about our Shipping & Delivery Policy, please contact us at:

  • Email: alimansourazzamai@gmail.com

  • Phone: +20 11 55409655